Transferring login information securely
Security is important, and leaving passwords exposed in email inboxes should be avoided if possible.
If you need to share some confidential information with us, such as login credentials like passwords and usernames, then please consider using one of the following options:
OPTION 1 - SECURE ENCRYPTED EMAIL
- Supply us a temporary decryption passcode (of your choice) using the contact button (top right of screen)
- We will send you an email encrypted with that passcode for you to reply to (watch the video below to see how this works).
OPTION 2 - TEMPORARY SELF EXPIRING LINK
Add password into a onetimesecret (https://onetimesecret.com/) and create a one time link to share back with us.
OPTION 3 - NOT SECURE
Alternatively please reset any password(s) supplied in plain text, at the conclusion of a support conversation.