WordPress Websites Maintenance Blocks

Maintenance Block A - $240* AUD (6 months)

only available for Sites hosted on David Tiong (Tiong Creative) Managed WordPress Hosting

Maintenance Block inclusions

  • 6 maintenance windows to update plugins and WordPress core
  • support via email with most response times within 1-3 business days.
  • incoming requests are scheduled based on a priority rating, with most completion times within 5-7 business days.
  • up to 3 urgent plugin update maintenance windows (due to disclosed vulnerability)

General hosting maintenance inclusions (included in the yearly hosting pricing)

  • daily website backup with restore from backup option
  • daily malware scanning
  • WordPress core updates

All other maintenance requests (additional billing incurred)

  • 10% off current hourly rate** for all other maintenance requests including theme updates, technical or functional issues, content changes issues, compatibility issues, changing configurations for plugins or WordPress, formatting or style changes, remote support, integrations


Maintenance Block B - $360* AUD (6 months)

only available for Sites hosted on client's own Managed WordPress Hosting (Pressidium or Flywheel only) 

Maintenance Block inclusions

  • 6 maintenance windows to update plugins and WordPress core
  • support via email with most response times within 1-3 business days.
  • incoming requests are scheduled based on a priority rating, with most completion times within 5-7 business days.
  • 1 urgent plugin update maintenance windows (due to disclosed vulnerability)

All other maintenance requests (additional billing incurred)

  • standard current hourly rate** for all other maintenance requests including theme updates, technical or functional issues, content changes issues, compatibility issues, changing configurations for plugins or WordPress, formatting or style changes, remote support, integrations

NOTES:

  1. *pricing subject to change. Managed WordPress hosting networks include only Pressidium and Flywheel. This document last updated 5th August 2019.
  2. **current hourly rate at 1st January 2019 is $125 AUD.
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